Talking to the students about user behaviour
* prefers not to set up "My accounts" on multiple resource platforms. "I prefer to take the information away from you [with social bookmarking or bibliographic reference manager]".
* doesn't use Facebook for information needs - "it's purely social - and so last year - I've moved away from doing any [social networking]". If there's a pre-existing community of users, it can work for a library to engage with them there but you won't create a community that's not there just by putting yourself on Facebook. "It's just one more thing to log in to".
* exchanges information with other students using email and Google Documents.
* likes facets for search but "it requires a lot of getting used to ... and sometimes they're a bit off".
* "doesn't really" use instant messenger - "my mum uses it". In fact, "I know a lot of people whose mums are on Facebook and it's another driver for the Facebook exodus".
* "cannot for the life of me see the point" of Twitter.
* is into RSS - "my whole life is ruled by my reader". Uses RSS over email alerts "just because it's easier".
* is writing her dissertation about next-generation catalogues and tagging ("the fact that hardly anyone wants to tag in the library catalogue .. but I love it"). People don't have the sense (in social tagging) that they're contributing to a pool of information for use by others - they think all tags are individual and will take care to distinguish their tags from others'.
* might want to receive information through mobile phones in future but dependent on how phones evolve - "if it was really cheap and really good".
* "I read on screen a lot more now than I used to when I was an undergraduate, maybe because I can't afford to print anything out. I don't mind it as much now I have a nicer computer with a nicer screen for reading on."