Wednesday, April 01, 2009

21st Century Library: a whole new ballgame

Team presentation from Graham Stone & Helle Lauriesen. [full disclosure -showed up 10 minutes late]

Early adopters of e-resource managers bought multiple systems that often overlapped on e-resource management. Numerous A-Z provisions for example & now trying to move beyond the status quo.

Biggest problem is the mishmash of administration & finding it unattenable as staff cuts occur.

Trying to enhance the user experience as well as save administrative costs.

CIBER looking at extensive deep log analysis but this won't work if the library has too many knowledgebases in play.

Statistics gathering also harder across multiple systems. The end goal is to wed deep log analysis with statistics to show usage across disciplines.

Users so not have a clear & compelling place to start their research. The OPAC is limited by structure based on print concepts: books, journals, cds, etc.

Lists are an inefficient way to provide access into article level & data retrieval. Federated searching still too clunky for end-users to embrace.

Need a one-stop shop approach. Looked at ERMs solutions & discovery tools. Looked at ten possibilities. Some of these are still in beta. The question is to ask which system will get you where you want to go. Not an evolution of what's come before but a revolution of becoming truly e-resource centric.

Make all resources discoverable thru the building of a complete digital presence. Where possible make the library entry page easy & simple.

Look at what you want to achieve & cut out duplication that results in increase user satisfaction & better control of resources overall. Don't let the market dictate what you need but make the decisions determining your needs first. Then play with the interoperability of the systems that help reach these goals. In all of it keep affordability in mind & determine what you cannot afford to invest in.

Accessibility is not an option but a necessity. Duplication of efforts are not feasible & do we need to de-aggregate & re-create silos in order to provide better discovery?

Question: what about open-access, repository access, & ILL needs?

Can possibly add in local repositories but not necessary global ones-depends on the system.

Question#2: Can you add in all campus resources?

In some cases but then the tool becomes truly an IT solution not necessary a library tool.

Last question was about functionality of federated search?

Federated search is not a tool that panned out in a way that truly answers students needs.

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